Changelog

You can now add an extra layer of security to your client portals with one-time password (OTP) protection.

Whether you want to secure access from the very first connection or only once a client has started entering information and uploading documents—you decide when it kicks in.

We’ve made it flexible:

• OTP is sent by email for a smooth user experience
• You can fully customize the email content to match your tone and context

It's a simple way to keep sensitive workflows secure while keeping things easy for your clients.

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You can now customize automated emails at the campaign level—giving you more control over the messages your clients receive.

Previously, email customization was only possible in the branding settings, which apply across multiple campaigns. That still works—but now, if you want to fine-tune specific messages for a single campaign, you can.

A few notes:

• You can currently customize a selected set of system emails (like status updates, confirmations, and access notifications)
• Campaign-level custom emails will override branding-level customizations, which themselves override our default templates

More flexibility, more relevance—one campaign at a time.

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We’re taking another step toward making Collect fully enterprise-ready.

Enterprise clients can now enable Single Sign-On (SSO) via SAML and SCIM provisioning. This brings tighter security, easier onboarding, and seamless user management at scale.

With SSO-SAML, your team can log in through trusted identity providers like Okta, OneLogin, or Google Workspace, reducing password fatigue and improving access control.

SCIM takes care of provisioning and de-provisioning users automatically—so your team lists stay up to date without manual work.

It’s everything you need to simplify IT workflows and stay secure as you grow.

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Collect is now the first document collection platform to embed a document scanner directly into its portal.

Why does this matter?
Many of our users need to upload paper-based documents—but the process was often clunky: scan with a separate app, store the file, then upload it manually… or settle for low-quality photos.

Now, it's all built into Collect.

If the scanner is enabled for a campaign:

• On mobile, users will see a Scanner button on upload blocks. Tapping it turns their phone into a multi-page document scanner—crop, adjust, and send with one tap.
• On desktop, the button shows a QR code. Scan it with your phone to launch the scanner instantly. It’s seamless (and a little magical).

This feature is currently in beta, and we’re already working on improvements.

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Mindee helps you automatically extract data from uploaded documents using AI. We've now updated our integration to support APIs generated with docTI, Mindee’s custom document processing engine.

With docTI, you can:

• Tailor extraction models to your unique document formats
• Improve accuracy by training the AI on your specific use cases

More precision, less manual work—now fully integrated.

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