February 7, 2025

Campaign-Level Email Personalization

You can now customize automated emails at the campaign level—giving you more control over the messages your clients receive.

Previously, email customization was only possible in the branding settings, which apply across multiple campaigns. That still works—but now, if you want to fine-tune specific messages for a single campaign, you can.

A few notes:

  • You can currently customize a selected set of system emails (like status updates, confirmations, and access notifications)
  • Campaign-level custom emails will override branding-level customizations, which themselves override our default templates

More flexibility, more relevance—one campaign at a time.

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