customer-onboarding
September 12, 2025

Top Security Features in Document Collection Tools

Table of contents
customer-onboarding
September 12, 2025

Top Security Features in Document Collection Tools

Did you know? The average data breach in the U.S. costs $4.45 million. For businesses handling sensitive information, secure document collection tools are no longer optional - they're critical. The best tools ensure data protection, compliance with regulations like HIPAA and GDPR, and maintain client trust.

Here’s what you need to look for in secure document management:

  • Encryption: Protects data during transfer and storage (e.g., AES-256 encryption).
  • Access Controls: Role-based permissions ensure only the right people access sensitive files.
  • Audit Logs: Tracks every access event for transparency and accountability.
  • Authentication: Features like two-factor authentication (2FA) and single sign-on (SSO) add extra layers of security.
  • Integrations: Securely connects with tools like DocuSign, Google Drive, and Slack without compromising safety.

Collect, a document collection platform, stands out with advanced security measures, including custom AWS S3 storage and white-label portals. Plans range from $129/month for basic features to $349/month for advanced options like SSO and enhanced access controls. For organizations with heightened security needs, custom configurations are also available.

In today’s high-risk digital environment, choosing the right tool isn’t just about convenience - it’s about protecting your business and clients.

1. Collect

Collect

Collect builds on fundamental security measures with features designed to ensure thorough protection of sensitive documents.

At its core, Collect is a secure and intuitive platform that simplifies client onboarding while safeguarding critical documents.

Encryption and Data Security

To keep your documents safe, Collect employs encryption both during transfer and while stored. For those seeking an extra layer of protection, the Custom plan allows dedicated storage using your own AWS S3 bucket. Additionally, white-label portals not only enhance your branding but also maintain a secure environment.

User Access and Permissions

With Collect, you can grant multi-user access while managing permissions based on roles. This ensures that only authorized team members can view or handle specific documents.

Seamless Integration with Workflow Tools

Collect works seamlessly with popular tools like Zapier, HubSpot, Pipedrive, DocuSign, Slack, Box, Dropbox, Google Drive, SharePoint, and OneDrive. These integrations help you automate workflows without compromising document security.

Pros and Cons

Building on the detailed security measures discussed earlier, here's a quick look at how Collect's security features stack up across its different plans.

Security Feature Pros Cons
Encryption & Data Protection Keeps data secure both in transit and at rest. Custom plans allow the use of your own AWS S3 bucket. Advanced storage options are only available with higher-tier plans.
User Authentication Multi-user access is included, and Single Sign-On (SSO) is available with Business and Custom plans. SSO is not available with lower-tier plans.
Access Controls Customizable client portals and white-label options enhance brand identity while maintaining secure access. Advanced access control features are reserved for higher-tier plans.
Integration Security The secure API ensures safety during integrations with platforms like HubSpot, Pipedrive, DocuSign, Zapier, Google Drive, SharePoint, and OneDrive. Security depends on the protocols of the integrated platforms.

For teams with strict security requirements, the $349/month Business plan includes features like SSO, rights management, and white-labeling. Smaller teams might find the $129/month Pro plan sufficient for basic security needs, though it lacks some advanced features like enhanced access controls.

Organizations managing highly sensitive documents or working in regulated industries may benefit from the Custom plan, which allows tailored security configurations. Pricing for this plan is available upon consultation.

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Conclusion

In today’s digital world, having strong security features in your document collection tools isn’t just a precaution - it’s a necessity. With the average cost of a data breach in the United States climbing to $9.48 million in 2023, securing your data is no longer an optional upgrade but a critical business decision.

Modern document management systems have made strides in security, offering features like encryption and access controls. But not all platforms are created equal. The best solutions go beyond the basics, layering advanced measures like end-to-end encryption, multi-factor authentication, audit logs, and role-based access controls to provide comprehensive protection.

That’s where Collect stands out. Its security design seamlessly integrates these layers to deliver enterprise-grade protection without compromising usability. Collect offers AES-256 encryption, single sign-on (SSO) integration, customizable access controls, and smooth integrations with tools like DocuSign, HubSpot, and Google Drive. This ensures businesses can uphold strict security standards while improving client workflows.

For U.S. businesses in regulated industries, Collect’s robust framework reduces risk, supports compliance, and evolves with your security needs. From basic encryption to advanced features like custom AWS S3 deployments, Collect empowers organizations to safeguard data and maintain client trust.

The takeaway is simple: in today’s high-stakes digital environment, security is non-negotiable. The right document collection tool doesn’t just protect your data - it ensures compliance, integrates effortlessly into your workflows, and keeps your team and clients happy with a user-friendly experience.

FAQs

What key security features should a document collection tool have to protect sensitive data and ensure compliance?

To keep sensitive data safe and meet compliance requirements, a document collection tool needs to have encryption in place. This ensures data is protected both while it's stored and during transmission. Equally important are access controls, such as two-factor authentication (2FA) and Single Sign-On (SSO) with SCIM support, which help block unauthorized access.

Another key feature is activity logs, which allow you to monitor user actions and maintain detailed audit trails - an essential element for meeting many regulatory standards.

For an extra layer of security, tools with password-protected portals and one-time passwords (OTP) ensure that only those with proper authorization can access sensitive files. These features work together to protect data and uphold trust throughout the document collection process.

How does role-based access control (RBAC) improve document security?

Role-based access control (RBAC) strengthens document security by limiting access to sensitive information based on a user's designated role. This approach ensures that individuals can only access or modify documents directly tied to their responsibilities, reducing the chances of unauthorized access or potential data breaches.

Another key advantage of RBAC is the clarity it brings to accountability. By defining user permissions and activities in detail, it becomes much easier to track changes and maintain compliance with established security standards. This level of control not only protects critical data but also simplifies audits and monitoring efforts for organizations.

Why are integrations with tools like DocuSign and Google Drive essential for document security?

Integrating tools like DocuSign and Google Drive significantly boosts document security. These platforms ensure that sensitive files are transmitted and stored using encryption, keeping them safe from unauthorized access. They also offer advanced access controls, such as user authentication and permission settings, to uphold strict security measures.

On top of that, these integrations include audit logs that monitor and record document activity, adding a layer of transparency and accountability. Features like one-time password (OTP) protection for portals further enhance security by verifying user identities before granting access.

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Alex Delivet

Founder