Spam and Abuse
All you need to know about spam and abuse.
How to prevent your emails to go to the spam folder?
Sending your emails directly to the main inbox is one of our biggest challenge. We are taking spam very seriously and all suspicious account will be immediately blocked in order to maintain a high deliverability for all our users.
Collect has been created to help businesses collect documents and information from their client. If you believe malicious people are trying to divert it to another way, you can report it for abuse.
I have received a suspicious request - what should I do?
If you have received a request from someone that you don’t know or if you think it’s phishing, please reach out to us using the chat or by email email@example.com. We will check the request and block the user if necessary.