Once you have received the first document of a request, you will see a new button appear on your request page “Download all”. When you click on this button, you will download a zip file that contains all the documents that have been uploaded for this request.

You can customize the name of the zip file that can be download from the request page.

You can customize the name of the different documents uploaded, and that will be put in the zip file that you can download from the request page.